Avatrys LLC respects your privacy and is committed to protecting the personal information you provide when using our website.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Customer service communications
- Website usage and technical information
2. How We Use Information
We may use collected information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide customer support
- Communicate regarding orders
- Process refunds and returns
- Improve our website and services
- Detect and prevent fraudulent or unauthorized activity
- Meet legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment service providers.
Avatrys LLC does not intentionally store complete payment card numbers or CVV security codes on its own systems. Payment processing is handled by third-party providers using security measures designed to protect payment information.
4. Cookies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the shopping experience.
You may adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.
5. Information Sharing
We may share necessary information with service providers that help us operate our business, including payment processors, shipping providers, hosting providers, customer service providers, and technical service providers.
We do not sell personal information in exchange for monetary consideration.
6. California Privacy Rights
California residents may have rights under applicable California privacy laws, including the right to request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions.
California residents may also request information regarding the sale or sharing of personal information. Avatrys LLC does not sell personal information for monetary consideration.
Requests may be submitted to:
7. Data Retention
We generally retain transaction and order-related information for 7 years after an order is completed, or for the period required by applicable law, accounting requirements, dispute resolution needs, or other legitimate business purposes.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page.
11. Contact Us
Avatrys LLC
149 SHERIDAN ST CHICOPEE, MA 01020
Phone: (351) 344-1159
Email: support@avatrys.eu.cc
